1. Introduction
TalkTap ("we," "our," or "us"), operated by Ramesh Chilaka, is a live streaming and broadcasting platform. We value your privacy and are committed to protecting the personal data of our streamers (Broadcasters) and viewers.
This Privacy Policy outlines how we handle information collected through our mobile application and website. By using TalkTap, you consent to the data practices described in this policy.
Note: TalkTap is a professional broadcasting platform. We do not support or collect data for dating purposes.
2. Data We Collect
To provide a high-quality streaming experience, we collect the following:
- Identity Data: Name, age (to verify 18+ requirement), and profile picture.
- Contact Data: Email address and phone number used for account verification.
- Broadcaster Verification: For verified creators, we may collect government ID details to ensure platform authenticity and prevent fraud.
- Device Data: IP address, device model, operating system, and unique device identifiers.
3. Streaming & Audio Data
As a live streaming platform, our processing of media data is core to our service:
- Live Broadcasts: We process real-time audio and video streams. These are transmitted to viewers as requested by the broadcaster.
- AI Monitoring: Our safety systems analyze streams in real-time to detect violations of our community guidelines (e.g., adult content or hate speech). This is done to maintain a professional environment.
4. How We Use Your Data
We use your information to maintain a secure and functional broadcasting ecosystem:
- Service Delivery: To host live rooms, enable real-time interactions, and manage follow lists.
- Safety & Moderation: To investigate reports of misconduct and enforce our "Zero Tolerance" policy against inappropriate content.
- Platform Improvement: Analyzing usage patterns to optimize streaming quality and latency.
5. Virtual Gifting & Payments
If you purchase TalkTap Coins or receive virtual gifts:
- Transaction Processing: We use secure third-party payment gateways (like Razorpay, Google Play, or Apple Pay). We do not store your full credit card or bank details on our servers.
- Broadcaster Earnings: We keep records of gifts received by creators to calculate and process weekly payouts.
6. Data Security
We implement industry-standard encryption (SSL/TLS) for data in transit. Access to sensitive broadcaster information is restricted to authorized personnel only. While we strive for absolute security, no system is 100% impenetrable; we encourage users to use strong passwords and avoid sharing account credentials.
7. Data Retention
We retain your personal information as long as your account is active. If you choose to delete your account, your profile data will be purged from our active databases within 30 days, except where retention is required by law (e.g., financial transaction records).
8. Your Rights
You have full control over your data:
- Access & Correction: You can update your profile information anytime in the App Settings.
- Data Erasure: You can request account deletion via the "Delete Account" button in the app or by emailing our support team.
- Opt-Out: You can manage notifications and data sharing preferences within your device settings.
